Refund policy
Return and Refund Policy
Because our products are made to order, we do not accept returns or exchanges for incorrect sizing, color selection, change of mind, or buyer’s remorse.
Please review the product description and size guide carefully before placing your order.
Damaged, defective, or incorrect items
If your item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
After reviewing the issue, we may provide a replacement or refund at no additional cost. You do not need to return a damaged or defective item unless we specifically request it.
Order changes and cancellations
Because orders may enter production shortly after they are placed, changes and cancellations are not guaranteed.
Contact us as soon as possible if you need to request a change or cancellation. Once production has started, the order can no longer be changed or canceled.
Incorrect address
Customers are responsible for entering a complete and accurate shipping address. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.
Refunds
Approved refunds are issued to the original payment method. Processing times depend on your bank or payment provider.
To report an issue, contact us through our Contact page.